Get a Critical Snapshot of Property Operations

Audit your property operations and design a plan to improve your bottom line.

During this one-time engagement, we work closely with owners and existing multifamily property managers—as a team—to evaluate an apartment community’s operating performance. This isn’t about who did what in the past. This is about what your team can do for better performance, efficiency and profitability TODAY. Here’s how it works:

Step 1: Operational ReviewFirst, our audit team will determine what actual operational procedures are in place at a community. Oftentimes, there is a sobering and expensive gap between actual and assumed procedures. Why not know for sure?

Step 2: Market ResearchDo you know how your multifamily property competes in the marketplace? Unless you have an unbiased market study, your decisions are all based on assumptions. Our team performs quantitative and qualitative market research exploring the property’s positioning and perception in the market.

Step 3: Internal DiscoveryOur team critically and constructively reviews all aspects of multifamily property operations, including: leasing, marketing, collections, other income opportunities, unit turn costs and procedures, resident satisfaction and turnover, operating cost management and control and employee training.

Step 4: RecommendationsThe final step includes specific recommendations on improving multifamily property performance for both immediate and long-term gains in net operating income. This is where you turn our ability into your profitability.

Give your team a second set of eyes, and a second chance at better numbers, by contacting assessments@PCLPinvestments.com or calling 281.276.8800.